The Technology Support Services (TSS) Section has responsibilities
in three areas of technology for the Department of
Public Works and the City: server/desktop computing, application
development and City-wide telecommunications infrastructure.
This team performs software and hardware installation,
administration, support and maintenance for server hardware
and operating systems.
The application development team works directly with DPW
operational managers to custom build functionality into applications
to maximize the efficiency and effectiveness of DPW
operations.
The telecommunication services team provides installation, maintenance and support
for a wide variety of telecommunication equipment. Including the city
cellular telephone service, telecommunication services for: municipal security systems, the
City and Police Department telephone internode's links, radio
backbone, low speed data communications services such as the
fuel system and the Water and Sewer System Control and Data
Analysis Systems. Most importantly, DPW-TSS supports the network infrastructure for the
Police, Fire and Water departments. DPW-TSS provides on-site
response for problems that impact health and safety 24 hours a
day, 365 days a year.
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