This site provides a convenient web service request and reporting process. You can enter your service needs and check the status of previous requests by filling out the appropriate form. Let us know what you need HERE!

For even greater convenience, call our 24/7 service request line at (414) 286-CITY (2489).

• Forestry Services:
  • Report tree branches hanging over a stop sign, encroaching on an alley or hanging over a sidewalk, or report a diseased and dying tree.
• Garbage & Recycling Collection Schedule:
  • Available April through Thanksgiving only. Look up your next scheduled garbage and recycling pick up date by entering your address.
• Sanitation Services:
  • Do you have items larger than 4 cubic yards (approximately the size of 4 garbage carts) that you want us to pick up from the curb or alley? Did your garbage or recycling carts get stolen or damaged?
• Sewer Service:
  • Report loose manhole covers, clogged catch basins, flooding, and other sewer related problems.
• Street Lighting Services:
  • Report street lights that are burned out, always on, or other problems.
• Street Maintenance Services:
  • Report streets that have potholes, uneven sidewalks, water standing in the street and other street, sidewalk or alley problems.
• Street Sign Services:
  • STOP, YIELD, ONE-WAY, and DO NOT ENTER signs should be phoned in to the DPW Call Center at [an error occurred while processing this directive] for the fastest possible response time. Use online form to report all other missing or damaged street signs.
• Traffic Signal Outage:
  • Report any outages at traffic signals immediately. Call [an error occurred while processing this directive].


Parking Services


• Broken Parking Meters:
  • Report parking meters that are dead, have coins jammed in them, have malfunctioning displays, or have been vandalized.
• Night Parking Permission:
  • Parking is permitted on a temporary basis for special situations or circumstances (i.e. out of town visitors, street or alley construction project).
• Pay Parking Citation Online:
  • Pay your parking tickets/citations conveniently online with a credit card 24/7. A $2 fee is imposed on each transaction.
• Report Parking Violations:
  • Report any abandoned cars or parking/permit violations.